Privacy policy

Effective Date: October 10, 2025

Introduction

Welcome to Twinkra, operated by E Commerce International. At Twinkra, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://twinkra.com/ and interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, and billing information.

Transaction Information: Details of the products you purchase and other related transactions.

Usage Data: Information about how you interact with our website, including IP addresses, browser types, and browsing behavior.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect information about your visit.

2. How We Use Your Information

We use your information for the following purposes:

To Process Transactions: To fulfill orders, process payments, and provide customer support.

To Improve Our Services: To analyze usage data and improve our website and services.

To Communicate With You: To send you updates, promotional offers, and other relevant information. You may opt out of marketing communications at any time.

To Ensure Security: To monitor and prevent fraud and unauthorized access.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing and order fulfillment. These providers are obligated to protect your information and use it only for the purposes we specify.

For Legal Reasons: We may disclose information if required to do so by law or in response to legal requests, or to protect our rights, privacy, safety, or property, and that of our users or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Your Choices

Access and Update: You can access and update your personal information by logging into your account or contacting us directly.

Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send or by contacting us.

6. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info.twinkra@gmail.com

Thank you for choosing Twinkra. We are committed to protecting your privacy and ensuring a secure online experience.